COVID-19 Services

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COVID-19 Testing at PromptMD

We perform PCR testing on a walk-in basis at all locations. Rapid Antigen testing is available in Edgewater, though a virtual visit screening is required. We are experiencing high call volume at our clinics – find detailed instructions and information regarding COVID-19 testing below.

We do not currently offer the Covid Vaccine. Find community-based vaccination sites across the state at https://covid19.nj.gov.

Instructions for COVID-19 Testing

If you had known contact with a Positive COVID patient, it is recommended to wait 5-7 days before testing to avoid false negative due to it being too early to show positive.

COVID-19 Nasal Swab PCR Testing – All Locations

  • PCR testing is walk-in only and hours vary based on daily capacity.
  • We encourage you to arrive early in the morning as testing capacity is evaluated hour by hour.
  • An office visit is required.
  • We coordinate with an outside lab to test samples. Results are typically ready in 2-3 days, though delays are possible. You can receive your results directly from the lab portal: https://star.labsvc.net/patientportal/. Click “View Results” and follow the instructions.

Rapid Antigen COVID-19 Testing – Edgewater

  • A Virtual Visit is required before rapid testing. Book now »
  • After you complete a virtual visit, testing is performed on a walk-in basis in Edgewater M-F 9AM – 4PM.

COVID-19 Costs and Coverage

Insurance

  • We participate with Aetna, Amerihealth, Cigna, Horizon BCBS, Magnacare, Medicare, Qualcare. Exceptions may apply. Confirm coverage with your insurance provider.
  • Office or Virtual Visit, and lab test will be sent to your carrier. Copays and deductibles will apply based on your insurance benefit plan.
  • If you are 100% uninsured, we can send your office visit and lab test to the government program. Mandatory proof of US citizenship, a state ID, and social security number required at time of visit.

Self-pay Costs

  • PCR test: $125 for office visit at time of service. The lab bills you directly between $100 – $200.
  • Rapid test: $75 for virtual visit and $100 for rapid test.

What type of test do you need?

If you are experiencing upper respiratory symptoms consistent with those of COVID-19 (cough, fever, body aches, fatigue, recent loss of taste) a rapid antigen and/or a molecular PCR test can determine if you currently have the virus.

Antigen test:
The rapid test we use is the BD Veritor System for Rapid detection of SARS CoV-2 (COVID-19).  This test is FDA authorized under emergency use authorization (EUA).  Results are ready within 15 minutes.  The specificity is 95% and sensitivity is 84%.  This test is performed by taking a sample from your nose to determine if the sample contains proteins found on the surface of the coronavirus.  

Molecular test:
The PCR tests we use are provided by the following labs: Genesis Laboratory and Star Laboratory.  These tests are also FDA authorized under EUA.  The specificity is 95% and sensitivity is 98%.  Results take 1-3 business days not including weekends.  This test is performed by taking a sample from your nose to determine if the sample contains viral genetic material.

While both antigen and molecular tests can be used to diagnose an active coronavirus infection, there are important differences between the two.  Although no test is perfect, in general, the PCR test is more accurate than the RAPID test.  It may be recommended that if a rapid test result is positive, you should retest to confirm with a PCR test.  With either test, if you are negative but have symptoms or have had close and prolonged contact with someone who has COVID-19, a repeat test is recommended.  Please keep in mind the incubation period is 2 to 14 days.  Generally, the timing of the repeat test should be at least 4-5 days from the time of your last known/potential exposure.

Antibody test:
If you believe you had the virus and are now symptom-free, we offer a serological test to detect a past infection. This test looks for the presence of antibodies to coronavirus in the blood. IgM and IgG are immunoglobulins produced by the immune system to protect against COVID-19. The level of IgM antibody begins to rise 1 week after the initial infection, while the rise in IgG usually appears after 14 days. Elevated IgG levels can last for 6 months or even several years. By testing for the presence of these antibodies, we are able to determine if you were previously infected by the coronavirus. The test does not diagnose an active infection, nor does it guarantee future immunity.

Understanding COVID-19

COVID-19 is a new virus strain that has only spread in people since December 2019. It belongs to the same family of virus as the common cold, SARS and MERS. However, it seems to be more contagious than these related coronaviruses. According to current evidence, COVID-19 virus primarily spreads through airborne respiratory droplets, close contact, and contaminated surfaces.

Reported cases of COVID-19 range from mild illness to severe pneumonia that requires hospitalization. Older adults and immunosuppressed persons are at higher risk of complications. Some carriers experience no symptoms at all.

There is no specific antiviral treatment recommended at this time, though supportive care can help relieve symptoms. Multiple effective vaccines have been developed and are starting to be distributed. However, until we can develop herd immunity, we still will need to utilize wide-spread testing, quarantines, and social distancing to minimize the number of people who contract the disease.

COVID-19 Symptoms

  • Cough
  • Shortness of breath or difficulty breathing
  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell
COVID-19 services doctors in PPE  - PromptMD Urgent Care - Hoboken, Jersey City, Edgewater

COVID-19 Frequently Asked Questions

Why is handwashing important to prevent COVID-19?

Washing hands for 20+ seconds with soap and clean water is one of the most effective ways to slow the spread of COVID-19. This is because the disease can live on surfaces for hours or days. If you touch a contaminated surface, you can infect yourself and/or spread the virus to other surfaces. Learn more about the importance of hand washing and the best techniques to use.

Learn more about the importance of hand washing and the best techniques to use.

Can I use hand sanitizer in place of soap and water?

Hand sanitizer that contains at least 60% alcohol can be an effective tool to combat COVID-19. That said, 20+ seconds of washing in soap and clean water is the most effective way to sanitize your hands. But, if your hands are not heavily soiled or greasy, or when you have no other choice, hand sanitizer may be an acceptable substitute. Learn more about how to use hand sanitizer and other related issues.

Learn more about how to use hand sanitizer and other related issues.

Should I wear a face mask when I go out in public?

The CDC does recommend that you wear a cloth face covering in public settings. Wearing a mask or other covering provides a degree of protection to help you avoid infection, and also helps make sure you do not spread the disease. This is especially important because the disease can be spread by people who are not experiencing any symptoms. Read on for more specifics and examples

How do I sanitize the mail?

After receiving a delivery or collecting your mail, the CDC recommends washing with soap or using hand sanitizer. Specifically, they say:

  • After receiving your delivery or bringing home your takeout food, wash your hands with soap and water for 20 seconds. If soap and water are not available, use a hand sanitizer with at least 60% alcohol.
  • After collecting mail from a post office or home mailbox, wash your hands with soap and water for at least 20 seconds or use a hand sanitizer with at least 60% alcohol.
Why is Flattening the Curve Important?

By flattening the curve, we slow the rate at which people are exposed to COVID-19. This is important because the disease has the ability to spread very fast, overwhelming hospitals and other resources. By taking steps to slow things down, we give our systems the best chance possible to provide the treatment and care that will be needed.

Learn More >>

What treatments are available for COVID-19?

There are currently no treatments available to directly combat COVID-19, although there are ways to treat many of the symptoms. Over-the-counter pain relievers, cough syrup, along with plenty of rest and fluids may be all you need for a mild case. More severe cases may involve hospitalizations and require the use of respirators or other life-saving treatments. Learn More >>

Can I take ibuprofen if I think I have COVID-19?

You may have heard that taking ibuprofen is not advised for patients who have, or may have, COVID-19. This was reported in mid-March based on a report that stemmed from a post on Twitter by the French Health Minister. After doctors and scientists from the WHO and CDC weighed in, it became clear that there is no compelling evidence that connects ibuprofen with worsening symptoms from COVID-19, or any other related complications.